Privacy Policy
Last Updated: August 1, 2025
Castlerockin Private Limited operates the Crack the Campus platform ("Platform", "Service").
This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
Personal Data:
Name, email address, phone number, address, educational or professional details (if required), or information provided when creating an account or subscribing.
Usage Data:
IP address, browser type and version, device information, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
Payment and Transaction Data:
Payment details such as credit/debit card information or other payment method details (processed via secure third-party gateways; we do not store card numbers).
Cookies and Tracking Technologies:
To improve user experience, remember your preferences, and analyze how our Platform is used.
2. How We Use Your Data
We use your information to:
- Provide, operate, and maintain the platform and its features.
- Process subscriptions, payments, refunds, and customer support queries.
- Offer and manage free plan accounts, subscription status, and expiration notifications.
- Communicate with you about your account, updates, offers, and changes in policy.
- Analyze platform usage to improve our services.
3. Sharing Your Data
We may share your information:
- With trusted service providers (payment, analytics, support, hosting).
- With business partners (including for B2B subscriptions, with your consent).
- As required by law or to protect our rights.
- In connection with a merger, acquisition, or sale of assets.
4. Retention of Data
We retain your data for as long as necessary to provide you services, or as required for legal reasons, dispute resolution, and enforcement of agreements.
5. Your Rights
- You can access, update, or delete your information through your account or by contacting us.
- You may opt-out of promotional emails at any time.
- You can manage cookies via your browser settings.
6. Security
We use reasonable security measures to protect your data. However, no method of transmission or storage is completely secure.
7. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16.
8. Changes to This Policy
If we make changes to this Privacy Policy, we will post the updated policy and update the "Last Updated" date above.
9. Contact Us
If you have questions or wish to exercise your rights, contact:
Castlerockin Private Limited
3rd, No.1, 24th Main Rd, opposite Govt school, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Email: info@castlerockin.com
